Shipping Policy
Shipping Policy for Faciemmetus.com
Thank you for choosing Faciem Metus! Here’s everything you need to know about our shipping procedures and policies.
Delivery Time Frame:
- The delivery time varies depending on your delivery address. Please refer to the estimated time provided at checkout for specific delivery details.
- Please note that delivery times are estimates and may be affected by external factors such as customs processing, courier delays, or holidays.
- If your order hasn’t arrived within the estimated time frame, you are entitled to contact us at info@faciemmetus.com or +353876741447 with your order number to help us quickly resolve the issue.
Free Shipping:
- We offer free delivery on orders over $100.
- Free shipping is automatically applied at checkout; no promotion code is needed.
Return Shipping Costs:
- Customers are responsible for return shipping costs unless the item is defective or there was an error in shipping (e.g., incorrect items sent).
- For defective or incorrectly shipped items, Faciem Metus will reimburse return shipping costs in compliance with EU consumer law.
- You have the right to cancel your order or return items within 14 days of receipt under the European Union regulations 2013.
Contact Us: If you have any questions, concerns or issues about your order’s shipping status, please don't hesitate to reach out to us:
Email: info@faciemmetus.com
Phone: +353876741447
We appreciate your support and are committed to ensuring your satisfaction with every order.